Book online or call:
800 547 6561
|
6.0
out of 10
Based on 241 rating This hotel is recommended by 165 travellers
|
5.8 Hotel Service
6.0 Hotel Condition 5.8 Room Cleanliness 5.4 Room Comfort |
Scores are based on a 1 (poor) to 10 (excellent) rating system | |
1-
10
of 241 reviews
|
Hotel Service 2.0 |
Hotel Condition 4.0 |
Room Cleanliness 2.0 |
Room Comfort 2.0 |
Location - great for getting about but lots of ropey characters about. The room was awful - dark, dingey and dirty. Thick dust under furniture. Dirty stained carpet. Badly needed decorating as the brown wallpaper(!!) had peeled in several places and been stuck back up. Paintwork defies description! The widow frame was broken, you could literally pull the frames apart. On the plus side the shower was powerful and water hot, the air-con bliss, and TV had lots of channels when you were too footsore to walk anymore. The maids do their best for you, always leave plenty of fresh towels and make up the bed, tidy bathroom etc. Dont be fooled into thinking you wont spend much time in your room as NY is a tiring city and you may well want to rest during day, not just sleep in it at night. On the whole, for a few dollars more, you really could get much much more.
Not recommended by Angie from Manchester
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Hotel Service 6.0 |
Hotel Condition 6.0 |
Room Cleanliness 8.0 |
Room Comfort 4.0 |
Hotel Pennsylvania probably used to be very grand at one point but it's looking a little tired and dated now. That said, the location is perfect if, like me, you need to catch a train the next day. My room was big by NY standards, clean and they showed Euro 2008 on the telly. No complaints here but if you expect out and out luxury, you may wish to try elsewhere.
Recommended by Esther from England
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
It was the first time we stay in a hotel and the experience was good, cause the hotel is in a good location for persons who what to see the city.
Recommended by Ely from Rio Grande, Puerto Rico
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Hotel Service 8.0 |
Hotel Condition 8.0 |
Room Cleanliness 6.0 |
Room Comfort 6.0 |
IN PROCESS OF REMODELING. GOOD FRIENDLY STAFF. HOWEVER, PRICES WENT UP THIS YEAR FROM LAST. OUR 5TH CONSECUTIVE YEAR, THERE.
Not recommended by FRED from CINCINNATI. OHIO
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Hotel Service 6.0 |
Hotel Condition 2.0 |
Room Cleanliness 6.0 |
Room Comfort 6.0 |
Great Location; Directly across from Penn Station. However, I had a bad experience with the check-in process. It appeared they were well understaffed. I had to wait 45min at 8PM attempting to check in. You should move along to the next hotel and spend a few bucks more.
Not recommended by Shawn from Gloucester City, NJ
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Hotel Service 4.0 |
Hotel Condition 4.0 |
Room Cleanliness 4.0 |
Room Comfort 4.0 |
Everything except the location was sub-par. Will not be staying there again.
Not recommended by Billy
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Hotel Service 2.0 |
Hotel Condition 2.0 |
Room Cleanliness 2.0 |
Room Comfort 2.0 |
On the face of it from reception this is another large corporate American hotel, however the standard room that we were given was awful -smelly, dirty, ripped carpets, dark and dismal. We then asked for a better room and got a Penn 500 room which was very average but at least clean. We were booked in for 3 nights but only stayed 2 and paid extra to go to another hotel. Would never go back again.
Not recommended by Simon from Manchester
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Hotel Service 8.0 |
Hotel Condition 8.0 |
Room Cleanliness 10.0 |
Room Comfort 8.0 |
I have to admit i was quite worried reading reviews about Hotel Penn before i got there, but once i arrived i found it to be very pleasent indeed. Staff were friendly, amazing location! Would definately stay again.
Recommended by Jim from Aberdeen
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Hotel Service 2.0 |
Hotel Condition 4.0 |
Room Cleanliness 4.0 |
Room Comfort 2.0 |
I've stayed at the Hotel Pennyslyvania a number of times and found it adequate and a good location if attending events at the Javitts Center. This time, my room was very seedy and not the one included in my package deal. mentioned this to two different clerks,but still ended up with the wrong size bed in a very depressing space. Other than that, it was pretty much the same hotel. It's a real shame because with some redecoration,it could be a very pleasant place to stay.
Not recommended by Leigh from Raleigh,NC
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Hotel Service 4.0 |
Hotel Condition 2.0 |
Room Cleanliness 4.0 |
Room Comfort 4.0 |
This hotel knows it has a great location at a good price; it thus appears to skimp on just about everything else. Lousy service.
Not recommended by Jim from Severna Park, MD
1-
10
of 241 reviews
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
Book online or call
800 547 6561
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